Tierärztliche Gemeinschaftspraxis Dr.med.vet. Tido Winkler Dipl.vet.med. Barbara Richter

Very good Services

They were kind in fitting us in when our dog with cancer could not make it any more days. They were kind because it was obviously a very busy day. But we were allowed to go back pretty quickly, and the care the Tierarzt gave our little boy and us was wonderful.

Super Team

We took our crested dog for surgery on January 31, 2025, for a patellar luxation. He underwent a professional operation, and we were able to take him home afterward. Unfortunately, there were some communication issues when we picked him up, as the wrong name was called. This isn't a big deal and can happen to anyone. The misunderstanding was cleared up after we inquired. When our dog developed neurological symptoms a month later, we were able to come in immediately. Despite the somewhat long drive, we were seen right away, and a CT scan was recommended, which the clinic unfortunately didn't have. However, we were immediately sent to the emergency veterinary clinic, and Dr. Winkler personally called ahead to let us know we were coming, in order to avoid a long wait. He already suspected a neurological issue, which was subsequently confirmed. Due to our crested dog's poor bone healing, we were in regular contact with Dr. Winkler and also had regular X-rays of the operated knee taken by our regular veterinarian. These were sent to him, and he always responded quickly. Initially, we were advised to have the other knee operated on as well, but due to a herniated disc in his cervical spine, we felt further major surgery was too risky and had several in-depth conversations with Dr. Winkler. He was very empathetic and understood our concerns, and as long as our dog wasn't experiencing any discomfort, it would be fine not to have the surgery on his left knee. He also showed empathy when we were concerned about scheduling the pin removal appointment (about six months later). Noya had a traumatic experience at another veterinary clinic earlier this year and was struggling with severe depression, which we thankfully were able to overcome. Because of this, we asked if we could stay with him until he was asleep and then come back to us as soon as possible after the surgery, so that it would be as stress-free as possible for him. Again, our concerns were reassured, and we were told that this wasn't standard practice, but that they would make an exception for us. Everything was documented, including the fact that due to the herniated disc, he needed to be positioned differently, would receive a different sedation, and, at our request, would not be placed in a crate or similar container. Both Dr. Winkler and the trainee we spoke to on the phone were friendly and understood our wishes and concerns. On the day of the pin removal, Dr. Winkler came to see us again and explained a few things once more. We were asked to take Noya to the back, where he was listened to again and his knee was palpated. Shortly afterward, in our presence, the IV line was inserted and he was given a sedative. We were then able to wait in the waiting area. He was intubated, x-rayed, and immediately taken to the operating room. After the surgery, he was brought to us (still intubated) so he could wake up in our presence. While he was asleep, a veterinary technician was with us, monitoring him and extubating him when he awoke. Then he was allowed to wake up properly in peace. That was more than we expected. Dr. Winkler even came by between his surgeries to check on our little patient and assured us that Noya had been moved as little as possible to protect his cervical spine. As an added bonus, they even shaved his face, for which we were very grateful! We've been through a lot with Noya this year and are so glad it all went so well. We felt taken seriously and well cared for at all times. The staff were always kind, friendly, and accommodating during our surgeries. I can highly recommend the Richter and Winkler practice!

I booked my female cat into this practice for spaying. The initial examination was fantastic! We received excellent advice and information. A few days later, the procedure was performed. All the staff were incredibly friendly, and they even gave the cat a body suit to put on afterward. One of the vets helped her. The scar looks wonderful. The cat was back on her feet again after just a few days. She didn't develop any fear of the vet's box, which tells me the team did a great job. We're so glad we chose this practice and will definitely be back with our second cat. 🫶🏻