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The first veterinary clinic that actually asked about everything, the first one that checked his vaccination record and didn't just prescribe medication without question or give him injections for no reason. They handled my dog ​​(a Shiba Inu) really well. He's a real drama queen, but the practice treated him so well and lovingly that he hardly complained, which is really rare. I'm very satisfied, especially since they're solution-oriented and not just looking to make a quick buck. I'm super happy, truly impressed. I've been to many vets and two other clinics, and I've rarely been so positively surprised. Thank you, great team, keep up the good work! ❤️❤️❤️❤️❤️❤️

In September 2024, our vet referred us to a clinic with our German Pinscher, Ameli. After some research, we chose Veteria in Königs Wusterhausen (KW). As it turned out, this was an excellent decision. We received outstanding care and support from Ms. zur Heyde there, along with Ameli. Even when, unfortunately, they could only refer us to a clinic in Berlin one weekend, which we ultimately decided against, two days later we had to make the heartbreaking decision to let our beloved Ameli go. Some time later, Ms. zur Heyde called us to check on Ameli. Sadly, all we could do was tell her that we had to let her go. Who checks in with people after their pet's death? We've never experienced anything like it. The team at this clinic is wonderful, kind, and friendly. The Doering Family from Schwielochsee

Unfortunately, there have been increasing problems. Our dog needed heart medication, and last year my sister wanted to pick it up shortly before Christmas because the pack was almost empty. When she arrived, she was asked if she hadn't thought of it earlier. When my sister explained that she works, including Saturdays, nothing further happened. Once, when she took our dog for his treatment, she was told that only one person should come each time, not a different person every time (we all have different work schedules). Honestly, I don't understand why only one person should go to the vet. Sadly, our dog passed away last week, and we couldn't get to any vet because they were all closed for the holidays. Emergency vets couldn't help us either; we needed confirmation that our dog had died. When I called today, I was told they don't issue confirmation of death retroactively and that they would contact me. Since this veterinarian was only open until 2 p.m. today, my father called around 12:30 p.m. to ask if we would receive confirmation or not. He was told very rudely that the vet hadn't said anything yet and that we should have taken our deceased dog there in person. When my father asked if we should keep our dead dog at home for a week next time, he was told that wasn't a problem by the otherwise very nice person on the phone. I do not recommend this veterinarian, and we will avoid this practice in the future.

On the recommendation of my mother, who is already a satisfied customer of Veteria with her dog, we now also take our cat there. We couldn't be happier with this decision and wouldn't change a thing about the care we receive. The entire team is fantastic – from the initial consultation and preventative care to the sensitive aftercare following surgery, we feel we are in excellent hands.